ProBrands
is committed to 100% customer satisfaction!

If you need to return or exchange your garment for any reason, you may do so within 30 days of the ship date.

No questions asked!
No restocking fees!

Should you receive incorrect garments (our error) please call us on
03 547 2765

We will personally deliver and exchange your order the same day within the wider Nelson/Richmond area.
Outside of this area, an overnight courier will be used.

To return or exchange an item it must be:
Unworn
Unwashed
Undamaged
With all tags and stickers attached and in saleable condition.
Personalized products, or products that have been worn, are unable to be returned for hygiene reasons.

Refunds will be processed when the returned garments have been received.
Due to bank processing times, please allow up to 10 days to receive your refund.
Refunds will be sent to the payment method you used at checkout.
Payment gateway fees are non-refundable.

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